Guides and FAQs
Clear answers before you start
Use these questions to understand what USLC systems are for, what they are not for, and how to reach support or privacy routes.
How to use this page
These answers describe current public positioning. They are not legal, medical, or financial advice. Page-specific FAQs elsewhere on the site stay focused on that page’s job; this list is the cross-cutting set.
If you need a human, use Support or Contact. Do not put passwords or card numbers in either form.
Frequently asked questions
What is US Life Coaching?
USLC is the parent human-development technology company. Its systems sit under Our Systems and are not independent top-level brands in the main navigation.
How do I choose a system?
Match the job: conversations (FOQUS360), routines (F3), employee learning plans (AINA), educational reflection (MINDS), or self-reported work rhythms (Performance Intelligence). You can also start from Solutions.
How is FOQUS360 different from coaching?
FOQUS360 is a communication-intelligence system. Coaching Support is a human pathway that may use FOQUS360. The coach still holds the relationship.
Does AINA screen job candidates?
No. AINA is for employee and talent development. It must not screen, rank, reject, hire, fire, promote, or determine pay or eligibility.
Is MINDS therapy or mental-health treatment?
No. MINDS is educational cognitive-skill and resilience practice. It does not diagnose, treat, or provide crisis intervention.
Does Performance Intelligence use a hidden energy model?
No. It uses self-reported work context. It does not claim an energy blueprint.
How do I request privacy information or deletion?
Use the contact form with the privacy topic, or email the published privacy address once you have confirmed it is the official channel. Start with Privacy and Data in the Trust Center.
How do refunds and cancellation work?
Request them through Support or the billing contact topic. Exact windows and amounts will be published after commercial terms are confirmed. See Billing, Refunds and Cancellation.
How does an organisation get access?
Contact sales, describe the audience and purpose, and wait for workspace instructions. Login buttons appear on Platforms only when destinations are verified.
What must I not use USLC for?
Facial identification, personality from appearance, clinical care, covert monitoring, and automated employment or eligibility decisions. The full list is in Acceptable Use.
Still stuck?
Write to Support with the topic that matches your problem. We will not ask you to paste secrets into the form.